Webhook trigger
Accepts a JSON enquiry from a form or another service.
automation lab / workflow 01
Enquiry handoff
A working n8n pattern for receiving an enquiry, preparing it for action, and sending a useful operational handoff without losing the original context.
What this demonstrates
Bounded automation with a clear input, decision point, and human-readable output.
The export is a starting point: swap in your credentials, connect the destination, and adapt the fields to your own intake.
The project
Automation Lab is where I test the small details that make workflows dependable: what starts the run, how messy information gets shaped, where a person needs to stay in the loop, and what should happen when a service is unavailable.
This workflow starts from a webhook, normalises the incoming enquiry, and creates a structured handoff. It is intentionally compact so the logic stays easy to inspect, explain, and extend.
Workflow anatomy
Prepare the handoff
Maps the input into a consistent name, email, topic, and message.
Readable output
Returns a stable response that can feed a notification or internal tool.