automation lab / workflow 02

Client onboarding

A form-led n8n workflow that turns a new client’s context into two useful outputs: a warm first-touch email and a concise internal profile.

What this demonstrates

One intake, two parallel paths, and structured outputs that are ready for people to use.

The public page describes the workflow without publishing live destinations, credentials, identifiers, or personal sign-off details.

The project

This workflow is designed for the first few minutes after a prospect becomes a client. A short form captures their name, email, industry, and intended outcome. The workflow then turns that same context into a client-facing welcome message and an internal summary.

The two branches keep communication and record-keeping separate, while small parsing steps make each AI response predictable enough for downstream nodes.

Workflow anatomy

01 / collect

Onboarding form

Collects the minimum context needed to personalise the first response.

02 / generate

Two AI branches

Drafts a welcome email and creates a concise client profile in parallel.

03 / deliver

Parse and route

Extracts clean fields, sends the email, and appends the summary to a sheet.